The EcoFlow DELTA Pro Ultra is a game-changing power station, perfect for both indoor and outdoor use. With capacities ranging from 6kWh to an impressive 90kWh, this power station provides reliable and clean energy to power all your devices and appliances.

Equipped with advanced battery management technology, the DELTA Pro Ultra ensures efficient energy usage, allowing for longer run times and less frequent charging.

Its compact and portable design makes it easy to take on your next adventure, while its multiple charging ports and outlets allow you to power everything from smartphones to refrigerators. But the benefits of the DELTA Pro Ultra don't stop there.

With its high-quality lithium-ion batteries, it can withstand extreme temperatures and is capable of storing energy for long periods of time. This makes it the perfect backup power source for emergency situations or off-grid living.

Not only is the DELTA Pro Ultra a reliable and versatile power station, but it is also eco-friendly. It produces zero emissions.

 

WHAT'S INCLUDED

DELTA PRO ULTRA INVERTER BOX

  • 1 x DELTA Pro Ultra Inverter (70 lbs)
  • 1 x Portable Stand + 4 x Wheels
  • 1 x Assembly/Disassembly Tool
  • 1 x Solar Low-PV Charging Cable
  • 1 x AC Charging Cable C-20
  • 1 x Quick-Start Guide
  • 1 x Warranty Card

 

 

GENERAL SPECIFICATIONS

Model EFYJ751-PCS-US
Battery Chemistry LFP
Battery Capacity 6144Wh, 102.4V
Scalability Up to 90kWh, 21.6kW
UPS 0-10ms
Net Weight Inverter: 72.75 lbs
Battery: 116.4 lbs
Product Dimensions Inverter: 27.2 x 18.7 x 8.35 in
Battery: 26 x 18 x 8 in
Packing Box Dimensions 34.7 x 13.2 x 20.5 in
Warranty Inverter: 5 years
Battery: 5 years
Wi-Fi Frequency range: 2,412-2,462MHz/2,422-2,452MHz
Maximum output power: 0.3597W
Bluetooth Frequency range: 2,402-2,480MHz
Maximum output power: 0.0109W
4G Supported
Screen Supported
Grid-Tied Unsupported
Standby Power Consumption <12W
Maximum Operating Altitude 9842.5ft
Operating Temperature Discharging temp: −20°C to 45°C (−4°F to 113°F)
Charging temp: −20°C to 45°C (−4°F to 113°F)
Storage temp: −20°C to 45°C (−4°F to 113°F)
(optimum: −20°C to 45°C(68°C to 86°F))
Protection Level IP54
UPS Backup UPS <20 ms; online UPS 0 ms
Noise <30 dB

OUTPUT SPECIFICATIONS

AC Output (20A)

4 x AC Output Sockets, 120V, 20A Max Per Port

AC Output (30A) 1 x AC Output Socket, 120V, 30A Max
1 x NEMA L14-30 120/240V Split Phase Port
USB Ports 2 x USB-A: 5V⎓2.4A, 12W max per port, total 24W
2 x USB-C: 5/9/12/15/20V⎓5A, 100W max per port, total 200W
Anderson DC Port 1 x Anderson DC Output Port, 12.6V, 30A, 378W Max
Infinity Port 1 x Power Input/Output Port, 100-120V, 30A;
Serves as both an AC input (for charging)
and output (for connecting to the Smart Home Panel 2 or EV Charger)

INPUT SPECIFICATIONS

Solar Input (high input port) 1 x High-PV Input MPPT Port, 80-450V, 15A, 4000W Max
Solar Input (low input port) 1 x Low-PV Input MPPT Port, 30-150V⎓15A max, 1,600W max
AC Input Charging: 100-120V~15A;
200-240V~12.5A, 50/60Hz

Bypass: 100-120V~15A,
50/60Hz (duration < 3hrs when the current exceeds 12A)
Modem 1 x 4G Modem Port


FREQUENTLY-ASKED QUESTIONS

CAN AN ELECTRICAL APPLIANCE PLUG DIRECTLY INTO ECOFLOW DELTA PRO ULTRA?

Yes. EcoFlow DELTA Pro Ultra (Inverter + Battery) works as a standalone unit powering electrical appliances of up to 7200W. There are 11 outlets on the inverter, including NEMA 5-20, TT30, L14-30 supporting 30A, USB-C, and USB-A.

HOW MANY WAYS CAN ECOFLOW DELTA PRO ULTRA CONNECT TO A HOME?

There are 3 ways EcoFlow DELTA Pro Ultra can connect to a home:

  1. Inlet box
  2. Transfer switch
  3. EcoFlow Smart Home Panel 2

CAN ECOFLOW DELTA PRO ULTRA BE CHARGED USING AN ECOFLOW SMART GENERATOR?

The EcoFlow Dual Fuel Smart Generator can charge the EcoFlow DELTA Pro Ultra using an EcoFlow AC Charging Cable (NEMA 5-15P to C19).

EcoFlow DELTA Pro Ultra can not be charged using DC through an XT150 cable.

Third-party generators can charge EcoFlow DELTA Pro Ultra using the EcoFlow AC Generator Charging Adapter.

The EcoFlow Smart Generator can be switched on or off through the EcoFlow app.

CAN THE ECOFLOW DELTA PRO ULTRA CHARGE USING EXISTING ROOFTOP SOLAR?

Yes, it’s compatible with existing solar systems, including rooftop solar.* For each EcoFlow DELTA Pro Ultra Inverter, solar input can reach a maximum of 5600W (16.8kW with 3 inverters) with the following:

High voltage PV: 80-450V, 15A, 4000W Max
Low voltage PV: 30-150V, 15A, 1600W Max

*If you connect the EcoFlow DELTA Pro Ultra to PV system circuits installed on or in buildings, according to NEC regulations, the system shall include a rapid shutdown function to ensure operation safety and reduce shock hazards for emergency responders. If you wish to connect the EcoFlow DELTA Pro Ultra to PV system circuits, a pre-purchase consultation must be completed by a qualified electrician or installer.

CAN ECOFLOW DELTA PRO ULTRA/ECOFLOW SMART HOME PANEL 2 RUN WITHOUT THE ECOFLOW APP?

EcoFlow Smart Home Panel 2 requires the EcoFlow app to run. EcoFlow DELTA Pro Ultra works without the EcoFlow app, but it is recommended for convenience.

CAN THE ECOFLOW DELTA PRO ULTRA CONNECT TO THE ORIGINAL ECOFLOW SMART HOME PANEL?

No. You can purchase an EcoFlow Smart Home Panel 2 and an EcoFlow Double Voltage Hub - Power Input/Output (DELTA Pro) (connects 2 × EcoFlow DELTA Pro to EcoFlow Smart Home Panel 2) to replace the original EcoFlow Smart Home Panel and connect 2 × EcoFlow DELTA Pro Ultra and 2 × EcoFlow DELTA Pro at the same time to achieve a 21.6kW output.

WILL THE SMART HOME PANEL 2 WORK WITH A DELTA PRO?

If you connect one DELTA Pro, it will only get charged through the Smart Home Panel 2 - it will not discharge.

However, if you connect 2 DELTA Pro power stations with the Double Voltage Hub, they can charge and discharge with a maximum output of 7200W.

HOW MANY ECOFLOW DELTA PRO/ECOFLOW DELTA PRO ULTRA UNITS ARE SUPPORTED BY ECOFLOW SMART HOME PANEL 2?

EcoFlow Smart Home Panel 2 can connect to EcoFlow DELTA Pro and EcoFlow DELTA Pro Ultra. Up to 3 EcoFlow DELTA Pro Ultra Inverters can connect to EcoFlow Smart Home Panel 2, with each inverter allowing for 5 batteries. A total of 2 EcoFlow DELTA Pro units can connect to the EcoFlow Smart Home Panel 2 using the EcoFlow Double Voltage Hub - Power Input/Output (DELTA Pro).

DOES ECOFLOW DELTA PRO ULTRA WORK WITH AN EXISTING GRID-TIED SYSTEM THAT DOES NOT HAVE A BACKUP FEATURE?

Unfortunately, EcoFlow DELTA Pro Ultra cannot connect and feedback to the grid.

DOES A SINGLE ECOFLOW DELTA PRO ULTRA HAVE A 240V OUTPUT?

Yes, it does. Even if EcoFlow DELTA Pro Ultra is connected to 120V, it can output 240V.

CAN AN ECOFLOW DELTA PRO ULTRA BATTERY CHARGE WITHOUT THE ECOFLOW DELTA PRO ULTRA INVERTER?

No. The EcoFlow DELTA Pro Ultra Battery needs to be connected to an EcoFlow DELTA Pro Ultra Inverter to charge. EcoFlow DELTA Pro Ultra is not compatible with third-party inverters.

HOW LONG IS THE ECOFLOW DELTA PRO ULTRA WARRANTY?

EcoFlow Smart Home Panel 2 has a 10-year of quality assurance warranty. EcoFlow DELTA Pro Ultra has a 5-year warranty, with its LFP batteries lasting for as long as 10 years with up to 3500 cycles.

HOW LONG DOES IT TAKE TO INSTALL ECOFLOW SMART HOME PANEL 2?

EcoFlow Smart Home Panel 2's installation time may vary depending on the scope of work required and the current configuration of the circuits in your home. For most homes, EcoFlow Smart Home Panel 2 installs in 3-8 hours, which is similar to replacing a standard distribution box.

CAN I INSTALL THE ECOFLOW SMART HOME PANEL 2 BY MYSELF?

EcoFlow Smart Home Panel 2 must be installed by certified installers and electricians who have completed EcoFlow Smart Home Panel 2 product training.

WILL INSTALLING ECOFLOW SMART HOME PANEL 2 AND ECOFLOW DELTA PRO ULTRA AFFECT NEM 2.0?

No. Since EcoFlow DELTA Pro Ultra it won't affect NEM 2.0. It cannot be connected to NEM 2.0 rooftop photovoltaic systems, so a new system would need to be installed.

All orders are shipped free of charge and are not subject to sales tax.

We only ship within United States.

We are unable to ship to Alaska, Canada, Hawaii and Puerto Rico.

We try to make the delivery process as simple as possible, and we can send your order either to your home or workplace. Unfortunately, we do not offer deliveries to PO boxes or parcel motels.

All orders ship from warehouse closest to the delivery address.

Warehouse Locations: California, Missouri, New Jersey, Georgia and Texas.

We use priority FedEx and USPS to ship items 

All orders are processed within 2-3 business days.

Delivery in 3-5 business days on average when not delayed by the freight company.

Orders are not shipped or delivered on weekends or holidays.

For a quote on express shipping rates, please feel free to reach out and we will be more than happy to help.

Note: Tracking information is available within 1-3 days after shipping. If you received a tracking number that is not working at the time you are trying, please check again within 24 hours before contacting us as it takes time to update the system, thank you!

 

We would accept returns if you notify us via email at support@delta-portablepowerstations.com within 30 days after your package had been delivered (according to the tracking information provided). If 30 days had gone by after your package was delivered, unfortunately, we would not be able to offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that it was in when you received it. It must also be in the original packaging and not used/opened.

In the rare case that a product becomes faulty or a buyer receives a product with defects, buyers are entitled to request a product replacement within 60 days of receiving the item. To request a replacement, buyers are required to provide photo/video evidence of the product's manufacturing defects via email at support@delta-portablepowerstations.com. If the case is deemed valid, we will cover the related cost to deliver a replacement!

**Please also include your invoice number/order number for us to match up your order in the system.

*** Please enclose in the return package your order info and state clearly if you would like a replacement or refund.

The following information is needed to process your request:

1) Your order number

2) The email address used to place the order

3) Reasons for return

Please send the above information to us via email at support@delta-portablepowerstations.com. You should also enclose it in your returned package for us to match your order. Without the information, we would not be able to identify and process your package.

Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund would be processed, and a credit would be automatically applied to your credit card or original method of payment, you can expect a refund within 1-3 business days.

Any orders that are rejected by the customer for any reason other than damage in shipment or wrong items shipped must pay return shipping cost.

15% restocking fee may additionally be assessed for any refused product, damaged, returned, or otherwise. Furthermore, Delta - Portable Power Stations only accepts returns for unopened merchandise if customers decide to not use it.

For the return of US orders, we'll charge the transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) + shipping cost. For quality issues, we will give you the full refund or one-time free replacement after you receive the goods.

After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@delta-portablepowerstations.com

 

Return Shipping Cost

We will charge you the shipping fee under these circumstances: 

  • If you cancel your order over 24 hours and within 30 days without any reasons, we'll charge the transaction fee (2.6% for credit card users, 3.6% for PayPal users) + shipping cost.
  • Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
  • Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
  • Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
Product Shipping Cost
All products $100

 

EcoFlow DELTA Pro Ultra (6-90kWh)

We Match Prices - share a link of competitor and we will match it.

NewSave 18% ($1,099.00)
Price:
Sale price$4,999.00 Regular price$6,098.00(no extra cost/tax/fees)
5-Year Exclusive Warranty
Package: 6kWh - Starter Kit
Stock:
In stock
  • Free Shipping & Delivered in 3-4 Days
  • Quality 24/7 Customer Support
  • No Added Sales Tax

The EcoFlow DELTA Pro Ultra is a game-changing power station, perfect for both indoor and outdoor use. With capacities ranging from 6kWh to an impressive 90kWh, this power station provides reliable and clean energy to power all your devices and appliances.

Equipped with advanced battery management technology, the DELTA Pro Ultra ensures efficient energy usage, allowing for longer run times and less frequent charging.

Its compact and portable design makes it easy to take on your next adventure, while its multiple charging ports and outlets allow you to power everything from smartphones to refrigerators. But the benefits of the DELTA Pro Ultra don't stop there.

With its high-quality lithium-ion batteries, it can withstand extreme temperatures and is capable of storing energy for long periods of time. This makes it the perfect backup power source for emergency situations or off-grid living.

Not only is the DELTA Pro Ultra a reliable and versatile power station, but it is also eco-friendly. It produces zero emissions.

 

WHAT'S INCLUDED

DELTA PRO ULTRA INVERTER BOX

  • 1 x DELTA Pro Ultra Inverter (70 lbs)
  • 1 x Portable Stand + 4 x Wheels
  • 1 x Assembly/Disassembly Tool
  • 1 x Solar Low-PV Charging Cable
  • 1 x AC Charging Cable C-20
  • 1 x Quick-Start Guide
  • 1 x Warranty Card

 

 

GENERAL SPECIFICATIONS

Model EFYJ751-PCS-US
Battery Chemistry LFP
Battery Capacity 6144Wh, 102.4V
Scalability Up to 90kWh, 21.6kW
UPS 0-10ms
Net Weight Inverter: 72.75 lbs
Battery: 116.4 lbs
Product Dimensions Inverter: 27.2 x 18.7 x 8.35 in
Battery: 26 x 18 x 8 in
Packing Box Dimensions 34.7 x 13.2 x 20.5 in
Warranty Inverter: 5 years
Battery: 5 years
Wi-Fi Frequency range: 2,412-2,462MHz/2,422-2,452MHz
Maximum output power: 0.3597W
Bluetooth Frequency range: 2,402-2,480MHz
Maximum output power: 0.0109W
4G Supported
Screen Supported
Grid-Tied Unsupported
Standby Power Consumption <12W
Maximum Operating Altitude 9842.5ft
Operating Temperature Discharging temp: −20°C to 45°C (−4°F to 113°F)
Charging temp: −20°C to 45°C (−4°F to 113°F)
Storage temp: −20°C to 45°C (−4°F to 113°F)
(optimum: −20°C to 45°C(68°C to 86°F))
Protection Level IP54
UPS Backup UPS <20 ms; online UPS 0 ms
Noise <30 dB

OUTPUT SPECIFICATIONS

AC Output (20A)

4 x AC Output Sockets, 120V, 20A Max Per Port

AC Output (30A) 1 x AC Output Socket, 120V, 30A Max
1 x NEMA L14-30 120/240V Split Phase Port
USB Ports 2 x USB-A: 5V⎓2.4A, 12W max per port, total 24W
2 x USB-C: 5/9/12/15/20V⎓5A, 100W max per port, total 200W
Anderson DC Port 1 x Anderson DC Output Port, 12.6V, 30A, 378W Max
Infinity Port 1 x Power Input/Output Port, 100-120V, 30A;
Serves as both an AC input (for charging)
and output (for connecting to the Smart Home Panel 2 or EV Charger)

INPUT SPECIFICATIONS

Solar Input (high input port) 1 x High-PV Input MPPT Port, 80-450V, 15A, 4000W Max
Solar Input (low input port) 1 x Low-PV Input MPPT Port, 30-150V⎓15A max, 1,600W max
AC Input Charging: 100-120V~15A;
200-240V~12.5A, 50/60Hz

Bypass: 100-120V~15A,
50/60Hz (duration < 3hrs when the current exceeds 12A)
Modem 1 x 4G Modem Port


FREQUENTLY-ASKED QUESTIONS

CAN AN ELECTRICAL APPLIANCE PLUG DIRECTLY INTO ECOFLOW DELTA PRO ULTRA?

Yes. EcoFlow DELTA Pro Ultra (Inverter + Battery) works as a standalone unit powering electrical appliances of up to 7200W. There are 11 outlets on the inverter, including NEMA 5-20, TT30, L14-30 supporting 30A, USB-C, and USB-A.

HOW MANY WAYS CAN ECOFLOW DELTA PRO ULTRA CONNECT TO A HOME?

There are 3 ways EcoFlow DELTA Pro Ultra can connect to a home:

  1. Inlet box
  2. Transfer switch
  3. EcoFlow Smart Home Panel 2

CAN ECOFLOW DELTA PRO ULTRA BE CHARGED USING AN ECOFLOW SMART GENERATOR?

The EcoFlow Dual Fuel Smart Generator can charge the EcoFlow DELTA Pro Ultra using an EcoFlow AC Charging Cable (NEMA 5-15P to C19).

EcoFlow DELTA Pro Ultra can not be charged using DC through an XT150 cable.

Third-party generators can charge EcoFlow DELTA Pro Ultra using the EcoFlow AC Generator Charging Adapter.

The EcoFlow Smart Generator can be switched on or off through the EcoFlow app.

CAN THE ECOFLOW DELTA PRO ULTRA CHARGE USING EXISTING ROOFTOP SOLAR?

Yes, it’s compatible with existing solar systems, including rooftop solar.* For each EcoFlow DELTA Pro Ultra Inverter, solar input can reach a maximum of 5600W (16.8kW with 3 inverters) with the following:

High voltage PV: 80-450V, 15A, 4000W Max
Low voltage PV: 30-150V, 15A, 1600W Max

*If you connect the EcoFlow DELTA Pro Ultra to PV system circuits installed on or in buildings, according to NEC regulations, the system shall include a rapid shutdown function to ensure operation safety and reduce shock hazards for emergency responders. If you wish to connect the EcoFlow DELTA Pro Ultra to PV system circuits, a pre-purchase consultation must be completed by a qualified electrician or installer.

CAN ECOFLOW DELTA PRO ULTRA/ECOFLOW SMART HOME PANEL 2 RUN WITHOUT THE ECOFLOW APP?

EcoFlow Smart Home Panel 2 requires the EcoFlow app to run. EcoFlow DELTA Pro Ultra works without the EcoFlow app, but it is recommended for convenience.

CAN THE ECOFLOW DELTA PRO ULTRA CONNECT TO THE ORIGINAL ECOFLOW SMART HOME PANEL?

No. You can purchase an EcoFlow Smart Home Panel 2 and an EcoFlow Double Voltage Hub - Power Input/Output (DELTA Pro) (connects 2 × EcoFlow DELTA Pro to EcoFlow Smart Home Panel 2) to replace the original EcoFlow Smart Home Panel and connect 2 × EcoFlow DELTA Pro Ultra and 2 × EcoFlow DELTA Pro at the same time to achieve a 21.6kW output.

WILL THE SMART HOME PANEL 2 WORK WITH A DELTA PRO?

If you connect one DELTA Pro, it will only get charged through the Smart Home Panel 2 - it will not discharge.

However, if you connect 2 DELTA Pro power stations with the Double Voltage Hub, they can charge and discharge with a maximum output of 7200W.

HOW MANY ECOFLOW DELTA PRO/ECOFLOW DELTA PRO ULTRA UNITS ARE SUPPORTED BY ECOFLOW SMART HOME PANEL 2?

EcoFlow Smart Home Panel 2 can connect to EcoFlow DELTA Pro and EcoFlow DELTA Pro Ultra. Up to 3 EcoFlow DELTA Pro Ultra Inverters can connect to EcoFlow Smart Home Panel 2, with each inverter allowing for 5 batteries. A total of 2 EcoFlow DELTA Pro units can connect to the EcoFlow Smart Home Panel 2 using the EcoFlow Double Voltage Hub - Power Input/Output (DELTA Pro).

DOES ECOFLOW DELTA PRO ULTRA WORK WITH AN EXISTING GRID-TIED SYSTEM THAT DOES NOT HAVE A BACKUP FEATURE?

Unfortunately, EcoFlow DELTA Pro Ultra cannot connect and feedback to the grid.

DOES A SINGLE ECOFLOW DELTA PRO ULTRA HAVE A 240V OUTPUT?

Yes, it does. Even if EcoFlow DELTA Pro Ultra is connected to 120V, it can output 240V.

CAN AN ECOFLOW DELTA PRO ULTRA BATTERY CHARGE WITHOUT THE ECOFLOW DELTA PRO ULTRA INVERTER?

No. The EcoFlow DELTA Pro Ultra Battery needs to be connected to an EcoFlow DELTA Pro Ultra Inverter to charge. EcoFlow DELTA Pro Ultra is not compatible with third-party inverters.

HOW LONG IS THE ECOFLOW DELTA PRO ULTRA WARRANTY?

EcoFlow Smart Home Panel 2 has a 10-year of quality assurance warranty. EcoFlow DELTA Pro Ultra has a 5-year warranty, with its LFP batteries lasting for as long as 10 years with up to 3500 cycles.

HOW LONG DOES IT TAKE TO INSTALL ECOFLOW SMART HOME PANEL 2?

EcoFlow Smart Home Panel 2's installation time may vary depending on the scope of work required and the current configuration of the circuits in your home. For most homes, EcoFlow Smart Home Panel 2 installs in 3-8 hours, which is similar to replacing a standard distribution box.

CAN I INSTALL THE ECOFLOW SMART HOME PANEL 2 BY MYSELF?

EcoFlow Smart Home Panel 2 must be installed by certified installers and electricians who have completed EcoFlow Smart Home Panel 2 product training.

WILL INSTALLING ECOFLOW SMART HOME PANEL 2 AND ECOFLOW DELTA PRO ULTRA AFFECT NEM 2.0?

No. Since EcoFlow DELTA Pro Ultra it won't affect NEM 2.0. It cannot be connected to NEM 2.0 rooftop photovoltaic systems, so a new system would need to be installed.

All orders are shipped free of charge and are not subject to sales tax.

We only ship within United States.

We are unable to ship to Alaska, Canada, Hawaii and Puerto Rico.

We try to make the delivery process as simple as possible, and we can send your order either to your home or workplace. Unfortunately, we do not offer deliveries to PO boxes or parcel motels.

All orders ship from warehouse closest to the delivery address.

Warehouse Locations: California, Missouri, New Jersey, Georgia and Texas.

We use priority FedEx and USPS to ship items 

All orders are processed within 2-3 business days.

Delivery in 3-5 business days on average when not delayed by the freight company.

Orders are not shipped or delivered on weekends or holidays.

For a quote on express shipping rates, please feel free to reach out and we will be more than happy to help.

Note: Tracking information is available within 1-3 days after shipping. If you received a tracking number that is not working at the time you are trying, please check again within 24 hours before contacting us as it takes time to update the system, thank you!

 

We would accept returns if you notify us via email at support@delta-portablepowerstations.com within 30 days after your package had been delivered (according to the tracking information provided). If 30 days had gone by after your package was delivered, unfortunately, we would not be able to offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that it was in when you received it. It must also be in the original packaging and not used/opened.

In the rare case that a product becomes faulty or a buyer receives a product with defects, buyers are entitled to request a product replacement within 60 days of receiving the item. To request a replacement, buyers are required to provide photo/video evidence of the product's manufacturing defects via email at support@delta-portablepowerstations.com. If the case is deemed valid, we will cover the related cost to deliver a replacement!

**Please also include your invoice number/order number for us to match up your order in the system.

*** Please enclose in the return package your order info and state clearly if you would like a replacement or refund.

The following information is needed to process your request:

1) Your order number

2) The email address used to place the order

3) Reasons for return

Please send the above information to us via email at support@delta-portablepowerstations.com. You should also enclose it in your returned package for us to match your order. Without the information, we would not be able to identify and process your package.

Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund would be processed, and a credit would be automatically applied to your credit card or original method of payment, you can expect a refund within 1-3 business days.

Any orders that are rejected by the customer for any reason other than damage in shipment or wrong items shipped must pay return shipping cost.

15% restocking fee may additionally be assessed for any refused product, damaged, returned, or otherwise. Furthermore, Delta - Portable Power Stations only accepts returns for unopened merchandise if customers decide to not use it.

For the return of US orders, we'll charge the transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) + shipping cost. For quality issues, we will give you the full refund or one-time free replacement after you receive the goods.

After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@delta-portablepowerstations.com

 

Return Shipping Cost

We will charge you the shipping fee under these circumstances: 

  • If you cancel your order over 24 hours and within 30 days without any reasons, we'll charge the transaction fee (2.6% for credit card users, 3.6% for PayPal users) + shipping cost.
  • Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
  • Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
  • Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
Product Shipping Cost
All products $100

 

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